Prentis Medical Centre aims to provide a high quality and patient centred service from our Practice Support Staff to our multi-disciplined clinical team. The practice team are highly professional, and efficient in all its activities.
Our Practice Values
At Prentis Medical Centre, our values are rooted in the heart of our community and align with the mission of the Care Quality Commission (CQC) and the strategic priorities of the South East London Integrated Care Board (ICB). These values reflect our commitment to providing compassionate, safe, and high-quality care tailored to the unique needs of our diverse patient population.
1. Person-Centred and Community-Driven Care We are committed to delivering care that reflects the diverse needs and voices of our local community in Streatham and across South East London. We recognise the rich cultural backgrounds, varied health determinants, and changing dynamics of our population. Through regular community engagement events and open dialogue with our patients, we aim to promote health literacy, inclusivity, and trust, ensuring patients feel heard, valued, and supported throughout their care journey.
2. Excellence Through Continuous Improvement- We strive to provide safe, high-quality, and effective care by embedding a culture of reflection, learning, and quality improvement. Aligned with the CQC’s values, we continually evaluate our services, welcome feedback, and adopt evidence-based approaches to enhance outcomes. Our ambition is to deliver care that is not only clinically effective but also compassionate, respectful, and responsive to individual needs.
3. Compassion and Empowerment in Care- We believe every patient interaction is an opportunity to show empathy, kindness, and support. We actively encourage self-management and shared decision-making, empowering patients with knowledge and tools to take control of their health. Our staff are equally supported through ongoing development, wellbeing initiatives, and leadership opportunities fostering a culture of compassion both within the team and beyond.
4. Integrated and Collaborative Working- As part of the HBD PCN and Streatham Neighbourhood team, we champion collaborative partnerships with local hospitals, social care, schools, district nursing teams, voluntary organisations, and mental health services. We believe that truly integrated care improves patient outcomes and enables smoother, more personalised care pathways particularly for vulnerable groups and those with complex needs.
5. Prevention and Health Promotion -We are proactive in promoting healthy lifestyles and supporting early intervention. Through tailored advice, screening, and community-based resources, we guide patients in the prevention and management of long-term conditions. By exploring holistic and alternative care pathways, we empower individuals to live longer, healthier, and more fulfilling lives.
Prentis medical centre mission statement.pdf
HBD Primary Care Network and Streatham Neighbourhood
We are part of HBD Primary care network.